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Terms & Conditions

IN-STUDIO PASSES, Membership & ON-DEMAND T&Cs

 

DIRECT DEBIT MEMBERSHIPS:

Extensions:

No holds, extensions or transfers available once membership has been activated. This applies to all our in-studio passes, memberships and On Demand services; with the exception that memberships allow for a suspension of maximum 2 weeks a year (see below).

 

Suspension:

You can suspend your in-studio Membership for a maximum of 2 weeks. We require 2 weeks notice in order to suspend your membership. No cancellation or suspension fees. Memberships cannot be cancelled while suspended.

Cancellation:

Minimum term of 6 months then after that 2 weeks written notice for cancellation of membership.

Renewal:
Your Membership will automatically renew.

Refund Policy:
This package is non-transferable, non-refundable, and non-exchangeable.

Direct Debit:

Your Direct Debit will be deducted on a weekly basis. 

 

UPFRONT MEMBERSHIPS (6 OR 12 MONTHS):

Extensions:

No holds, refunds, extensions or transfers available once membership has been activated. This applies to all our in-studio passes, memberships and On Demand services; with the exception that memberships allow for a suspension of maximum 2 weeks a year (see below).

 

Suspension:

You can suspend your in-studio Membership for a maximum of 2 weeks. We require 2 weeks notice in order to suspend your membership. No cancellation or suspension fees. Memberships cannot be cancelled while suspended.

Refund Policy:
This package is non-transferable, non-refundable, and non-exchangeable.

 

ON-DEMAND + ON-DEMAND PLUS MEMBERSHIPS (MONTHLY + 6 OR 12 MONTHS UPFRONT):

Extensions:

No holds, extensions or transfers available once pass has been activated. 

Cancellation:

2 weeks written notice for cancellation of membership.

Renewal:
Your Membership will automatically renew.

Direct Debit:
Your Direct Debit will be deducted on a monthly basis.

 

CANCELLATIONS & NO SHOWS

Late Cancellation:
Cancellation must be one hour prior to class commencing. Failure to do so is $10 fee.

No Show:
Failure to turn up to class booked is $10 fee.

Casual classes/Class Passes: Booked and no show, class will be forfeited.

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